- Help Center
- Intro to Marq
- Common issues
Slow performance and crashing
Crashing and slowness is never good. Look below to see how this can be resolved. If you still cannot resolve, contact support.
There are a couple of issues that we consistently come up against with slowness:
- What browser are you using? Marq is optimized for Google Chrome, so if you haven't already, please try the feature in that browser to see if it resolves the issue.
- Also, try opening your project in a Chrome Incognito browsing session. This often improves performance by clearing your cache and cookies and disabling your extensions.
- Sometimes issues like this can be related to internet connection. Do you mind trying again on a strong, stable connection?
- Having many pages in your project and a high number of images on each page will increase the time it takes to load and update when changes are made. If you are working on a very large project, you may consider breaking it into several smaller projects to improve performance.