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Support FAQ
Please look through this selection of frequently asked questions to find a resolution to your issue right away. If you still need help or if your issue isn’t listed, please submit a ticket using the appropriate form linked below.
Getting Started Questions
- How do I create and manage projects and folders in Marq?
- How do I create a template?
- What kind of photo editing abilities does Marq have?
- How do I add shapes to the canvas?
- Does Marq Support GIF files?
- Is it possible to make paragraph styles?
- How do I edit Layers in Marq?
Product Questions
- Work not saving properly?
- Experiencing performance issues?
- Did your print order not come as expected? Let us know.
- Still need help? Contact the support team.
- Need to change your email address?
- Need to reset or change your password?
- Trying to transfer docs between accounts?
- Have questions about data privacy or security?
- Need help deleting your account?
- Still need help? Contact the support team.
Enterprise/Team Administration Help
- Need to change the administrator on your account?
- Need help creating/inviting a user?
- Need help with licensing?
- Still need help? Contact the support team.
Billing/Payment Help
- Need to cancel your account?
- Need a copy of your invoice?
- Need to update your billing information?
- Need to upgrade your subscription?
- Still need help? Contact the support team.