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Slow performance and crashing

Crashing and slowness is never good. Look below to see how this can be resolved. If you still cannot resolve, contact support.

There are a couple of issues that we consistently come up against with slowness:

  • What browser are you using? Marq is optimized for Google Chrome, so if you haven't already, please try the feature in that browser to see if it resolves the issue.
  • Also, try opening your project in a Chrome Incognito browsing session. This often improves performance by clearing your cache and cookies and disabling your extensions.
  • Sometimes issues like this can be related to internet connection. Do you mind trying again on a strong, stable connection?
  • Having many pages in your project and a high number of images on each page will increase the time it takes to load and update when changes are made. If you are working on a very large project, you may consider breaking it into several smaller projects to improve performance.